Privacy Policy

Noble Property Inspections ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this policy carefully. By using our services, you consent to the practices described herein.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, mailing address, and property address provided when you book an inspection, submit a contact form, or communicate with us.
• Payment Information: Credit card or other payment details processed securely through our third-party payment providers. We do not store full payment card numbers on our servers.
• Property Information: Details about properties you request inspections for, including address, square footage, age, and type of property.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, device information, and referring URLs.
• Communications: Records of correspondence when you contact us via phone, email, or our website forms.

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and perform property inspections you request
• To deliver inspection reports and related documentation
• To process payments and send invoices
• To communicate with you about your inspections, appointments, and account
• To respond to your inquiries and provide customer support
• To improve our website, services, and customer experience
• To send marketing communications (with your consent) about our services
• To comply with legal obligations and enforce our terms of service

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our website is used. These technologies include:

• Google Tag Manager (GTM): We use Google Tag Manager to manage and deploy marketing and analytics tags on our website. GTM may set cookies to help us measure advertising effectiveness, understand user behavior, and improve our services.
• Hotjar: We use Hotjar to better understand how visitors interact with our website through heatmaps, session recordings, and feedback tools. Hotjar uses cookies and other technologies to collect data on user behavior and devices, including device IP address (captured and stored in anonymized form), screen size, device type, browser information, geographic location (country only), and preferred language. Hotjar does not track user activity across other websites.
• Essential Cookies: Required for our website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting usage information.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of our website.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business. These include:

• Payment processors for secure transaction handling
• Scheduling and booking platforms
• Email and communication service providers
• Analytics and marketing platforms (e.g., Google Analytics, Hotjar)
• Cloud hosting and storage providers

These providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize. We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for data transmission. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: